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The Complaints Crew experienced tried to Get in touch with the casino for clarification but gained no reaction. Even with extending the reaction time, the casino remained unresponsive. Because of this, the criticism was shut as 'unresolved'. The player was suggested to Call the casino or their official ADR support for further more help.
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The player from Portugal had a blocked account, despite acquiring submitted the essential information in a very online video conference. He was Not sure of what steps to just take future. The participant had delivered the necessary paperwork for verification, having said that, the account remained temporarily frozen.
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